Warmer, Greener Living - retrofit programme

Cheaper bills, warmer homes - good for the planet

We want to make all Alliance Homes warmer with cheaper bills. We're aiming to do this by bringing all of our homes up to Energy Performance Certificate C by 2030. More than 80 percent of our homes already meet this level. To get the rest of our homes up to this level means installing some free retrofit upgrades for our customers.

We'll be contacting those customers whose homes we'll be upgrading and it will take a few years to get them all done. If you would like advice about keeping your home warm, you might want to speak to our Home Energy Advisors, they can tell you how to get the best from your current systems and how to save on energy bills. 

If we have already contacted you about the Warmer, Greener Living initiative you can book your assessment by calling 03000 120120 or emailing the team at majorworks@alliancehomes.org.uk.

What is retrofit?

Some homes can 'leak' heat which means they either get cold or our customers have to turn the heating up. Lost heat means lost money and more carbon dioxide pollution. Retrofit is the solution, it means taking a existing homes and improving their energy efficiency by installing some free upgrades. 

What free upgrades will I get?

We’ll assess your home and work out the which upgrades will save you the most money, these could include:

Solar Panels

Lightweight roof panels will generate free electricity for you to use, potentially saving you £100s each year. 

Insulation

Adding insulation to your home is like putting thick jumper around the whole building. Your home will be warmer and cheaper to heat, again saving £100s.

Our process

• 1. Book a house assessment

  We’ll contact you to arrange a time for your house assessment. 

• 2. Initial house assessment

  This will take around one hour and you’ll need to be home. Our retrofit partner will need access to all rooms in your house and will take photographs of each room. They will also require access to the loft and where your water cylinder is located (if you have one). From this, we’ll be able to recommend the best upgrades for your home. 

• 3. Technical assessment

  Following the results of your house assessment, we will need an in-depth technical assessment into the areas where we’ve recommended work take place. This assessment will confirm whether your home is eligible.

  The technical assessments will take place over one or more additional visits, which you’ll need to be present for. They’ll involve taking photos of existing systems and measuring up.
  We’ll need to drill some holes in each exterior wall of your property to check the cavity insulation. These will then be refilled with silicone. 

• 4. Book your work

  You'll be contacted about finding a suitable time to start work on your home. You'll be made aware of any requirements and steps you’ll need to take to prepare. Please let us know at this stage how we can organise any support you need so that this work will fit around you. 

• 5. Work starts

  Our retrofit partners will get to work on your home. Our partners will advise on a timeline of work that’ll be tailored to your home and based on the measures that will be installed.

• 6. Work complete

  The work on your home is complete! Our retrofit partners will provide a quality assurance assessment and answer any questions you might have.  

FAQs

• How much will this cost?

  Not a penny. Alliance Homes has been given grant money to do the work.

• Will my rent be affected?

  No, the upgrades will not affect your rent.

• Will I have to learn how to use the new upgrades?

  You don’t need to understand how they work, once fitted they'll just work. Our teams will offer an explanation of the system.

• What if I don’t want workers in my house?

  We understand, fortunately most of the work will take place outside. We will need worker to come into your home for the assessment and for some of the installation. To make sure this works for you, we require that all workers sign up to a code of conduct, to make sure they share our respect for your home.  

• Who will carry out the work?

  The work will be done by our expert contractors, Low Carbon Exchange.